Quality Management: Best Practices to Achieve Excellence

Quality Management: Best Practices to Achieve Excellence

On January 23, 2023, as part of the "Total Quality Management" course of the Athens MBA program, Mr. Pantelis Amoratis gave an informative presentation on management system controls. The presentation, entitled "Approach to Management Systems Audits. Best practices for implementing the standards' requirements in organizations' provided valuable insights into the importance of management system controls in achieving operational excellence.

The presentation highlighted some of the best practices for implementing the requirements of the relevant standards and the importance of using a risk-based approach to management system audits and adopting the widely recognized PDCA cycle for continuous improvement. It also provided valuable insight into the benefits of management system audits in achieving operational excellence and maintaining compliance with relevant standards. Best practices can help organizations improve their overall performance, minimize risks, and maintain a competitive edge in the marketplace.

We would like to thank Mr. Pantelis Amoratis, Senior Lead Auditor at Bureau Veritas for sharing his expertise and knowledge on this critical topic. The presentation was informative, interesting and provided valuable insights for all attendees.